|Included in Trial|
|+ $25 / location||+ $25 / location||+ $25 / location|
|per month||per month||per month|
|||Free Email Support|||||||
|||24/7 Outage Line|||||||
|||Custom POS Configuration||$150 / hour||3 hours / month||6 hours / month|
|||Guaranteed Email Response Time||12 hours||8 hours||4 hours|
|||Guaranteed Callback Time||8 hours||4 hours|
|||Priority Bug Response|||||
|||Customized Installation Procedures|||||
|||Priority Feature Requests|||
|||Dedicated Account Manager|||
We charge a flat $25 fee for every application-to-location connection. So, for example:
A location is our terminology for an individual restaurant connected to Omnivore.
Every application-to-location connection contributes to your bill, even if no API calls were made from an application to a given location in a month.
Locations used for development do not contribute to your bill. However, real restaurants cannot be used for development, and accounts with only development locations must still select a plan after the trial period expires.
No. Omnivore has no transaction fees, and we don't take a cut of payments made through the API.
Yes. We will gladly discuss more intensive support options with you.
You still only pay for the single location, regardless of how many terminals are connected to the POS.
Some POS systems support multiple restaurants with a single deployment, like in hotels, airports, casinos, and resorts. In these cases, each individual restaurant is a separate location in Omnivore.
Not at this time, but we would be happy to discuss this as an option.